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Social Inclusion in the European knowledge society

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The domain ‘social inclusion’ addresses the digital divide in Europe, and particularly those dimensions of it related to income, age, gender, ethnicity or ability. It is assumed that narrowing the digital divide is an important contribution to the larger objective of achieving sustained social inclusion in the information society. Beep will showcase good practices aiming towards narrowing the digital divide.

It has widely been recognised that the promises of the information society cannot be realised if too many people are "falling through the net", i.e. if they are not in a position to participate in and benefit from this development. If the emerging digital economy is to become a major driving force for Europe's economic well-being, it will be a major policy challenge to ensure that as many Europeans as possible have available the information tools and skills that are critical to their participation. Otherwise, there is the threat of a widening "digital divide" – a term that refers to the gaps in access to information and communication technologies and networks, either because of lacking economic resources or because of lacking skills.

When talking about social inclusion and the digital divide, attention needs to be paid not to confuse cause and effect. It can reasonably be argued that the digital divide is currently just an expression of an overall (and world-wide) social divide rather than a cause of it. Since the use of digital technologies will continue to play a key role in the future information society, however, there is a danger of mutual reinforcement. People from disadvantaged social groups who cannot afford access to and usage of ICTs are threatened to fall further behind and to become excluded from information society opportunities. If this argument holds true, closing the social gap (in terms of a fair distribution of wealth) will have as a pre-requisite that there is no significant digital gap. Therefore, counteracting the digital divide can be regarded as a policy instrument and means directed toward social inclusion. “The policy rationale,” states the OECD, “are the social benefits derived from the spillovers and positive externalities associated with diffusion and greater use of ICTs and related improvements to the skills base.”

The danger is that the current digital divide will widen rather than close if no pro-active policy measures are being taken. This is not just theoretical, but there is empirical evidence e.g. in the United States, where the fourth report in the “Falling through the Net” series (October 2000) concludes that “the overall level of U.S. digital inclusion is rapidly increasing. [...] Nonetheless, a digital divide remains and has expanded in some cases, even while internet access and computer ownership are rising rapidly for almost all groups.”

BEEP will collect European and international best practices in how to narrow the digital divide. The divide may occur on various levels: between different countries and regions, between different demographic groups within a country, e.g. between young and old people, between men and women, between high income and low income families, between different ethnic groups, but also between large and small companies. The “Social Inclusion” domain of the BEEP project will collect cases relating mainly to those dimensions of the digital divide caused by income, age, gender, ethnicity or ability and develop indicators describing and benchmarking these initiatives. Regional issues will be dealt with in the domain “Regional Development”, potential gaps between large and small sized enterprises in the digital economy will be an important issue in the domain “The Digital SME”.


 

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